✨Team highlight: welcome Robyn Smith!

Say hello to our newest Ops whiz.

August 3, 2021

Bear is over the moon to introduce the newest member of our Operations team, Robyn Smith! A recent graduate from Western University, Robyn has already added technical and business certificates to her resume in addition to experience in brand strategy, community involvement, and project management. Quick to learn, diligent, and eager to solve problems, Robyn is quickly becoming a valuable asset to CommerceBear. Let’s get to know her a little better...

What are you most excited about as you join the Bear team?

I’m excited to be a part of a team where growth is happening so rapidly. The team also has so much knowledge that I’m excited to learn from. 

What makes for a great operations team, and how do you achieve it?

A great ops team is extremely fluid in their work and open to evolving. Every individual has their own strengths, but the team comes together to constantly help each other and improve. Super open lines of communication are usually the major key with that. 

Tell us a little about the experience you’re bringing to the job.

I’m coming from a merchandising background where I learned that I love wearing multiple hats — knowing I wanted to work in a startup environment, I slowly realized that meant operations. From there, I completed some certifications and a bootcamp to fully immerse myself in the ops world, and now here I am! 

What’s your strategy for learning so many new skills?

I think I would say to new grads to be a “yes man” and actively scope out opportunities that push you beyond what you already know. In the past year I’ve picked up skills in project coordination, media coordination, brand strategy, content creation, and become a council member on a political committee — saying yes to everything has helped me realize my passions and learn at a rapid pace. 

What’s your favourite piece of furniture?

I love an old grandpa recliner. You know that really old fabric, already-has-an-indent recliner at your grandparents house? That’s the one. It’s just perfect nap territory and has been pre-loved so the cushions are already nicely broken in. 

What’s your go-to downtime activity?

In my time off I’m either doing a hundred and ten things or absolutely nothing. My downtime might be baking, exercising, eating my way through the GTA, or grabbing drinks with friends one day, and the next day I won’t get out of bed and just hang with my dog.

Welcome aboard, Robyn!


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